Healthcare ranks number one in the area of public sectors that would benefit most from technology investment, according to recent research by ServiceNow. However, more needs to be done to ensure public sector workers have the tools they need to their jobs to the best of their ability
Recent research by ServiceNow1 shows healthcare ranks number one in the areas of public sector that would benefit most from technology investment.
More needs to be done to ensure public sector workers have the tools they need to do their jobs to the best of their ability, and the key to making that a reality lies in the right supporting tools.
Giving healthcare employees the tools to serve citizens
With the public’s health on the line, improving the technology and tools available for employees within those organisations means they can also provide the right care and services, at the right time.
Outdated technology systems and inefficient processes waste valuable time and resources that could be allocated where it’s needed most – on patient care.
Improve the employee experience, improve the patient experience
Almost a third of public sector employees said they aren’t happy with the speed of digital transformation. Interestingly, 68 per cent of respondents who claimed they were unhappy say it’s because of outdated legacy technology. If we’re to improve this statistic and boost the employee experience, organisations need flexible solutions that work alongside existing technology.
With more than 130,000 vacancies to be filled in the NHS, workforce optimisation is more crucial than ever. A seamless onboarding and offboarding solution can reduce the time it takes for staff to join by as much as 40+ days.
How to better serve your healthcare employees
Discover how the public sector can enhance the employee experience, modernise systems, and improve citizen services here.
1 Research conducted by Public Sector Executive during the period October 2022 of 140 public sector workers.